FeeFo Feedback

Feedback for Fortean Times has been compiled from 199 customer reviews

Date Score Customer Comment
Service:--
Product:++

Service rating : It took over two months to receive a copy of my magazine
Product : Love the magazine - don't love the service - the feeling that you are bothering them

Service:++
Product:++

Service rating : Pretty straightforward. Direct Debit seems pretty bomb proof.
Product : Great source of campaign ideas for tabletop roleplaying and well written too.


On 03-Jul-2015 the supplier responded:


Thank you for your review.

I am delighted to hear that you have received excellent Customer Service from us and that you find the magazine content interesting and helpful.

Have a lovely weekend.

Natalie G

Service:++Product:++Latest:Service++
Product:++

Service rating : Magazine always arrives on time
Product : Excellent magazine. Been reading it for years and absolutely love it


On 20-Jun-2015 the customer changed their rating and added:
Interesting. Excellent magazine

See this exchange on Feefo

On 22-Jun-2015 the supplier responded:



Thank you for your review of Fortean Times magazine.

I m very pleased to hear how much you are enjoying the magazine and you are happy with your subscription service!

If you have any queries in regards to your subscription please contact us.

Have a great day!

Suzie

Service:+
Product:+

Service rating : Very interesting mix of subjects.
Product : Layout could be improved.

Service:+
Product:+

Service rating : Reasonably quick delivery and arrived undamaged.
Product : Used to subscribe back in the 90s. Magazine is still excellent, but much of the shorter content is now outpaced by the Internet. Longer articles are very worthwhile.

Service:+
Product:++

Service rating : I had to get this magazine on the 3 issues for £1 deal as money was taken for a subscription in Jan but I never received the magazine. NOne had arrived after 4 months,
Product : Vey good magazine i have been reading for years

Service:++
Product:++

Service rating : It's a great read.
Product : Wonderful.

Service:++
Product:++

I recently ordered 4 back issues of FT. 3 arrived and so I emailed Dennis Merchandise to query when the 4th FT would arrive and asked them to give me an approx/rough date of delivery. They replied promptly, apologised for the delay, and said the item was out of stock and would be despatched as soon as it was back in stock. However, they did not provide me with an approx date of when I might receive the item. Apart from that minor issue I have found FT mag very helpful on the few occasions I have had to deal with them.

Service:-
Product:+

Service rating : Signed up to a £1 trial for 3 months which included a Fortean Times mug as a free gift. When the mug arrived by courier it was broken. I did not accept the delivery from the courier as I could hear the mug was broken in its box and must not have been packaged safely. Very disappointed.
Product : The magazine is ok but I think the regular price is very high for the size of the magazine. More content and less advertising would be more value for money.


On 04-Jun-2015 the supplier responded:


It has been a pleasure speaking to you by email. I am delighted to have resolved your query for you.

Have a lovely day.

Natalie G

Service:++
Product:++

Service rating : The service is just great.
Product : I was very surprised with the content,a vast array of subjects.


On 29-May-2015 the supplier responded:


Thank you for you feedback.

I am pleased that you find the content of Fortean Times to have a vast array of Subjects.

Have a great day.

Kerry

Welcome to Fortean Times Magazine.

Get 3 issues for £1

Fortean Times magazine cover

You'll need a sense of adventure, curiosity, natural scepticism and a good sense of humour. Every month, Fortean Times takes you on an incredible ride where you'll enjoy learning about the most fantastic phenomena on earth.

Get 3 issues for £1 plus your FREE For"Tea"N Times mug.