FeeFo Feedback

Feedback for Fortean Times has been compiled from 41 customer reviews

Date Score Customer Comment
Service:+
Product:++

Service rating : Expected the magazine to arrive before it was available in the shops, as it didn't I can only say that the service has been good.
Product : Great issue to start with.

Service:++
Product:++

Service rating : Always arrive in good time before it's released in stores
Product : Great magazine and very interesting and enjoyable

Service:++
Product:+

Service rating : Good service
Product : Very good husband pleased with birthday gift

Service:++
Product:++

Service rating : Subscription started when they said it would. Gift arrived quickly.
Product : Excellent interesting magazine. Try it you'll love it!

Service:-
Product:NA

Service rating : I was supposed to receive my first copy of Fortean Times on 5/26/2016 but it still has not arrived as of 6/22/2016.
Product : My first issue is long overdue. I will cancel if it doesn't come this week.


On 23-Jun-2016 the supplier responded:


I'm sorry this hasn't reached you; we'll need to ask further details to look into this, and so I've sent you an email.

I hope you have a great day!

Martin

Service:++
Product:++

Service rating : Very happy - although when I signed up I was told I would be sent a some free copies for £1.00 - these have never arrived!
Product : Really happy that I subscribed

Service:++
Product:++

Service rating : No hassle subscription.
Product : I love Fortean. I have ever since my husband introduced me to it years ago.

Service:+
Product:-

Service rating : prompt delivery and polite communications when I cancelled my subscription
Product : I've been a fan of the magazine for literally decades. I had a hiatus where I had to cut out luxuries for a few years and recently decided to treat myself to my favourite magazine again. I am greatly disappointed in the magazine compared to what it was when I read it in the past. Its significantly thinner and yet over twice the price, I don't find it good value and am sad that this is the case after all these years.


On 20-Jun-2016 the supplier responded:
Thank you for your comments Caitlyn. I am sorry to hear that the magazine is not how you remember.

Your review will be seen by Fortean Times Magazine and they welcome all feedback.

Lucy

Service:++
Product:++

Service rating : Good service so far.
Product : Excellent magazine.Always fascinating reading.

Service:+
Product:NA

i don"t receive yet the first issue of my subscription. When is going to receive the first issue?

Refund Policy

Fortean Times magazine cover

We hope you enjoy your subscription to Fortean Times. If, for any reason you're not satisfied you may cancel at any time during your subscription and receive a full refund on any unmailed issues within 30 days. Please note that we do not accept returns.

If you cancel your subscription to Fortean Times, you will miss out on these fantastic benefits:

  • Saving up to 40% by subscribing
  • Never missing an issue – no more disappointment if your newsagent sells out
  • Free delivery to your door



Should you have any issues or no longer wish to continue your subscription please contact us via one of the following methods:

Call: 01795 592 909
From outside the UK: +44 1795 592 909
8:00am - 8.00pm Mon - Fri 9:00am - 1:00pm Sat UK time

Email: mymags@servicehelpline.co.uk

Write:
Dennis Publishing Ltd
800 Guillat Avenue
Kent Science Park
Sittingbourne
Kent
ME9 8GU